Policies
POLICIES

Policies and Shipping Details

We ship locally within the USA with economy shipping for $15 (3–8 business days) and standard shipping for $25 (3–5 business days). All pieces are securely packaged in an MPS vegan pouch and shipped in a padded bag or MPS box, depending on the size of the purchase and location.

International shipping is available for $25 (6–12 business days) and express shipping for $35 (1–5 business days). Once an item is shipped and a tracking number is provided to the client, MPS is not responsible for lost packages in transit. International clients are responsible for any lost, delayed, or additional charges due to customs.

Return Details

All sales are final. Items may be eligible for exchange or store credit if they meet our requirements. If a product does not fit or isn’t to your liking, email the studio at studio@maraperaltastudio.com with the issue. Wait for a response from the studio team with next steps for exchanging the item.

We do not accept refunds. Exchanges are available as store credit only. Items must be returned to the studio address within 14 days of delivery. Late returns cannot be accepted. Exchanges are valid for US online sales only. Items must be unused, in original condition, and in the original packaging/pouch. Clients cover the return shipping cost. MPS is not responsible for items lost in transit.

Return Address

MARA PERALTA STUDIO
275 Park Avenue, 4N
Brooklyn, NY 11205

Subscriptions

Clients creating a subscription with MPS payment platform can update contact information, payment methods, and address when confirming their subscription.

Privacy Policy

Mara Peralta Studio (MPS) respects your privacy. This policy explains what information we collect when you visit maraperaltastudio.com or make a purchase, and how we use it.

Information we collect
When you place an order, create an account, or sign up for our newsletter, we collect information such as your name, email address, shipping and billing address, phone number, and order details. Payment information is processed securely by our payment providers; MPS does not store your full card details. When you browse our site, we also automatically collect basic device and usage information, such as browser type, IP address, and pages viewed, through cookies and similar technologies.

How we use your information
We use your information to process and ship orders, handle exchanges and store credit, respond to your questions, send order updates, and improve our website and products. If you subscribe to our newsletter, we will also send you news about collections, releases, and events. You can unsubscribe at any time using the link in any email.

Sharing your information
We share information only with service providers that help us run the studio, including our e-commerce platform (Shopify), payment processors, shipping carriers, and marketing and analytics partners such as Meta (Facebook and Instagram) and Google. These partners may use cookies to help us measure and show relevant ads. We do not sell your personal information.

Cookies
You can disable cookies in your browser settings, though some parts of the site, such as the cart and checkout, may not work properly without them.

Your choices
You can request access to, correction of, or deletion of your personal information at any time by emailing studio@maraperaltastudio.com.

Updates
We may update this policy from time to time. Any changes will be posted on this page.

If you have any other questions about products, policies, or shipping, please email studio@maraperaltastudio.com.

Thank you for your business.